Your Data, Your Choice

1. Who We Are (Data Fiduciary)

Scrittor, a subsidiary of Myrix Technologies LLP, 2nd Floor, SCO 3, Ambala Highway, Opp. UCO Bank, Badal Colony, Utrathiya, Zirakpur, Punjab 140603, India ("Scrittor", "we"). We decide why and how your personal data is processed, so we are the Data Fiduciary under the DPDP Act.

2. What Personal Data We Collect

• Contact form: name, email, phone (optional), company (optional), the service you're interested in and your message.
• Free audit form: name, email, your business website and your quick-check score.
• Chat assistant: nothing. It runs in your browser; what you type is not stored or sent to us.
• Technical data: to stop spam we keep a one-way, salted code made from your IP address for up to one hour. We do not store your IP address itself. Our host may keep standard server logs for security. Analytics run only if you choose "Accept analytics".

3. Why We Use It (Purpose and Consent)

We process your personal data on the basis of your consent, given by ticking the box on our forms, and only to reply to your enquiry or to prepare and send the free audit you asked for. We record when you consented and which version of this notice you saw. We won't use your data for any other purpose — including newsletters — without asking for separate consent.

4. Who We Share It With

We don't sell or rent personal data. It is handled only by our team and by service providers who process it for us under contract (such as our hosting provider). Some providers may process data outside India, subject to any restrictions notified by the Government of India. We may disclose data where the law requires it.

5. How Long We Keep It

Enquiry and audit data is deleted automatically after 180 days, or sooner if you withdraw consent or ask us to erase it — unless a law requires us to keep it longer. If you become a client, project data is covered by our service agreement.

6. How We Protect It

The site uses encrypted HTTPS, strict security headers, protection against forged form submissions and spam, and keeps form data in a database outside the public website folder with access limited to the people who need it. If a personal data breach happens, we will inform affected people and the Data Protection Board of India as the DPDP Act and Rules require.

7. Your Rights

• Withdraw consent at any time, as easily as you gave it. This doesn't affect processing already done.
• Access a summary of the personal data we hold about you and how we use it.
• Correct, complete, update or erase your personal data.
• Grievance redressal — raise a complaint with us (see below).
• Nominate someone to exercise your rights if you die or become unable to.

Email hello@scrittor.com from the address you used with us, so we can verify the request.

8. Grievance Officer

Grievance Officer, Scrittor
Email: hello@scrittor.com
Phone: +91 98888 66041

We respond to grievances within the period set by the DPDP Rules. If you're not satisfied with our response, you can complain to the Data Protection Board of India.

9. Children

Our services are meant for businesses and adults. We don't knowingly collect personal data from anyone under 18. If you think a child has sent us data, contact us and we'll erase it.

10. Cookies

This site sets no tracking cookies by default. The contact and audit pages use one essential session cookie to protect the forms from forgery. Your privacy choice is saved in your browser so we don't ask again. Change cookie settings

11. Language and Updates

This notice is in English. You can ask for it in any language listed in the Eighth Schedule to the Constitution of India by emailing us. We'll post changes here and update the version number above.